{"id":8395,"date":"2025-03-29T01:00:24","date_gmt":"2025-03-29T01:00:24","guid":{"rendered":"https:\/\/chunphoneshop.com\/?page_id=8395"},"modified":"2025-08-29T15:46:35","modified_gmt":"2025-08-29T15:46:35","slug":"delivery-fulfillment-policy","status":"publish","type":"page","link":"https:\/\/usprotechs.com\/index.php\/delivery-fulfillment-policy\/","title":{"rendered":"Delivery \/ Fulfillment Policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\">US PRO TECH SDN. BHD.<br>Website: www.usprotechs.com<br>Email: support@usprotechs.com<br>Contact: +60 11-3718 9948<\/p><ol class=\"wp-block-list\"><li><strong>Order Processing<\/strong><\/li><\/ol><p class=\"wp-block-paragraph\">All orders will be processed within 1\u20133 business days after payment confirmation.<br>Orders placed on weekends or public holidays will be processed on the next working day.<\/p><ol start=\"2\" class=\"wp-block-list\"><li><strong>Delivery Methods<\/strong><\/li><\/ol><p class=\"wp-block-paragraph\">Depending on the type of product\/service:<br>Physical Products: Delivered via courier or logistics partners.<br>Digital Products\/Software Licenses: Delivered electronically via email or download link after payment confirmation.<\/p><ol start=\"3\" class=\"wp-block-list\"><li><strong>Delivery Timeframe<\/strong><\/li><\/ol><p class=\"wp-block-paragraph\">Local Delivery (Malaysia): Estimated 3\u20137 business days.<br>International Delivery: Estimated 7\u201321 business days, depending on customs clearance and courier services.<br>Digital Orders: Fulfilled within 24 hours upon successful payment, unless otherwise stated.<\/p><ol start=\"4\" class=\"wp-block-list\"><li><strong>Shipping Charges<\/strong><\/li><\/ol><p class=\"wp-block-paragraph\">Shipping costs will be displayed at checkout and vary depending on weight, destination, and courier service.<br>Free shipping may be offered for selected products, promotions, or order amounts.<\/p><ol start=\"5\" class=\"wp-block-list\"><li><strong>Order Tracking<\/strong><\/li><\/ol><p class=\"wp-block-paragraph\">For physical deliveries, a tracking number will be provided via email once the order has been dispatched. Customers may track their parcel directly with the courier.<\/p><ol start=\"6\" class=\"wp-block-list\"><li><strong>Delivery Issues<\/strong><\/li><\/ol><p class=\"wp-block-paragraph\">If a product is delayed, lost, or arrives damaged, please contact us within 48 hours of delivery for assistance.<br>We are not responsible for delays caused by courier services, customs clearance, or incorrect delivery information provided by the customer.<\/p><ol start=\"7\" class=\"wp-block-list\"><li><strong>Failed Delivery<\/strong><\/li><\/ol><p class=\"wp-block-paragraph\">If delivery cannot be completed due to incorrect address or unavailability of recipient, additional re-delivery charges may apply.<\/p><ol start=\"8\" class=\"wp-block-list\"><li><strong>Contact Us<\/strong><\/li><\/ol><p class=\"wp-block-paragraph\">For questions or assistance regarding delivery\/fulfilment, please contact:<\/p><p class=\"wp-block-paragraph\">US PRO TECH SDN. BHD.<br>Email: support@usprotechs.com <br>Phone: +60 11-3718 9948<\/p><p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>US PRO TECH SDN. BHD.Website: www.usprotechs.comEmail: support@usprotechs.comContact: +60 11-3718 9948 All orders will be processed within 1\u20133 business days after<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8395","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/usprotechs.com\/index.php\/wp-json\/wp\/v2\/pages\/8395","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/usprotechs.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/usprotechs.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/usprotechs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/usprotechs.com\/index.php\/wp-json\/wp\/v2\/comments?post=8395"}],"version-history":[{"count":2,"href":"https:\/\/usprotechs.com\/index.php\/wp-json\/wp\/v2\/pages\/8395\/revisions"}],"predecessor-version":[{"id":8544,"href":"https:\/\/usprotechs.com\/index.php\/wp-json\/wp\/v2\/pages\/8395\/revisions\/8544"}],"wp:attachment":[{"href":"https:\/\/usprotechs.com\/index.php\/wp-json\/wp\/v2\/media?parent=8395"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}